TechnoAço, registered under CNPJ (Brazilian company registration number) 03.475.772/0001-78, headquartered at [FULL ADDRESS], respects the privacy and protection of the personal data of its clients, suppliers, partners and visitors to the technoaco.com.br website.
This Privacy Policy explains how we collect, use, store, share and protect personal data during the use of our website and digital channels, in compliance with Law No. 13,709/2018, Brazil's General Data Protection Law (LGPD).
01What data we may collect
During your interaction with the TechnoAço website, we may collect data you provide directly, such as:
- name;
- company;
- email;
- phone number;
- city and state;
- information related to the project, job or quote requested;
- files or documents voluntarily submitted;
- content of messages sent through forms or other contact channels.
We may also automatically collect certain technical information during browsing, such as:
- IP address;
- browser and device type;
- operating system;
- pages visited;
- source of access;
- date and time of the visit;
- browsing duration;
- interactions on the site;
- information related to the performance and functioning of the pages.
This information may be collected through technologies such as cookies, Google Analytics and Cloudflare Web Analytics.
02Purposes for which we use the data
Personal data may be used to:
- respond to contact requests;
- prepare or analyze quote requests;
- receive information about projects;
- get in touch with potential clients;
- provide requested services;
- improve site navigation and experience;
- analyze page performance and usage;
- produce internal statistics;
- identify technical issues;
- protect the site against abuse, fraud and security incidents;
- comply with legal or regulatory obligations;
- exercise rights in judicial, administrative or arbitration proceedings.
TechnoAço seeks to limit processing to the data that is adequate and necessary for each purpose.
03Forms and project requests
When filling out a form on the site, the user may provide information necessary for TechnoAço to understand their needs and get in touch.
Submitting this information is voluntary.
When a project form is successfully completed, the site may record a statistical event, such as generate_lead, to account for the project submission in Google Analytics.
This event is intended to measure business performance and analyze how the site is used.
04Google Analytics
We use Google Analytics 4, a tool provided by Google, to understand how visitors interact with the site.
The service may collect information related to browsing, such as pages visited, events, device used, source of access and other technical information.
This information is used to generate metrics and statistics that help TechnoAço improve its site, content and browsing experience.
The use of cookies or other storage mechanisms related to Analytics may respect the consent choices configured on the site.
Google provides specific mechanisms to control storage and collection related to Analytics through what is known as Consent Mode.
05Cloudflare Web Analytics
The site also uses Cloudflare resources, including security, performance, content delivery and traffic analysis services.
Cloudflare Web Analytics may provide aggregated information about site usage and page performance.
This data helps TechnoAço understand how the site is functioning, identify issues and improve its availability and speed.
07Data sharing
TechnoAço may share personal data with suppliers necessary for operating the site and providing services, including, when applicable:
- hosting services;
- network and security infrastructure;
- access analysis tools;
- email services;
- CRM systems;
- customer service systems;
- storage providers;
- companies responsible for site maintenance;
- Google;
- Cloudflare.
These suppliers receive only the information necessary for their respective purposes and must handle the data in accordance with their legal and contractual obligations.
We may also share information when necessary to comply with a legal obligation, court order or determination by a competent authority.
08International data transfer
Some of the suppliers used by TechnoAço have infrastructure or servers located outside Brazil.
For this reason, certain data may be processed or stored in other countries.
In these situations, the applicable requirements of Brazilian data protection legislation will be observed.
09Storage and retention
Personal data will be kept only for the period necessary to fulfill the purposes for which it was collected, meet legal or regulatory obligations and allow for the regular exercise of rights.
The retention period may vary depending on the type of information and the purpose of processing.
When data is no longer necessary, it may be deleted, anonymized or retained when there is a legal basis for keeping it.
10Information security
TechnoAço adopts technical and administrative measures aimed at protecting personal data against unauthorized access and accidental or unlawful destruction, loss, alteration or disclosure.
Despite these security efforts, no digital environment can be considered completely free of risk.
11Data subject rights
Under the LGPD, the data subject may request, as applicable:
- confirmation that processing exists;
- access to personal data;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of data when applicable;
- information about data sharing;
- portability, when applicable;
- deletion of data processed with consent, when applicable;
- information about the option not to give consent;
- withdrawal of consent;
- review of automated decisions, when applicable.
The ANPD also highlights the rights of confirmation, access, correction, information about sharing and, in certain situations, deletion and withdrawal of consent.
12How to exercise your rights
To request information or exercise rights related to your personal data, contact TechnoAço through:
Email: [PRIVACY OR CONTACT EMAIL]
Phone: [PHONE]
Data Protection Officer: [NAME, IF APPLICABLE]
We may request additional information to confirm the requester's identity and prevent improper access to third-party data.
When a Data Protection Officer has been formally appointed, their identity and contact information must be made available clearly and accessibly.
13Links to third-party sites
The site may contain links to third-party pages or services.
TechnoAço does not control the privacy practices of these third parties, which have their own terms and policies.
We recommend that users review the respective policies before providing personal data.
14Changes to this Policy
This Privacy Policy may be updated whenever there are changes to the services, technologies used, applicable legislation or data processing practices.
The updated version will remain available on the site, along with the date of the last change.
15Contact
If you have questions about this Policy or about the processing of personal data, please get in touch:
TechnoAço
CNPJ: 03.475.772/0001-78
Address: [ADDRESS]
Email: [EMAIL]
Phone: [PHONE]